Privacy policy
Privacy Policy
Last Updated: June 2026
At VeyVita, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
This website is operated by:
VeyVita
Operated by KaHo Ecom Limited
Company Registration Number: 67169839
Registered Address:
Suite C, Level 7
World Trust Tower
50 Stanley Street
Central, Hong Kong
2. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
Personal Information
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Order details
- Payment information (processed securely by third-party providers)
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and tracking information
3. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate about your order
- Improve our products and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send marketing communications (only where permitted)
4. Payment Processing
Payments are securely processed by trusted third-party payment providers.
VeyVita does not store or have direct access to your complete payment card information.
Payment providers may collect and process information according to their own privacy policies.
5. Marketing Communications
If you subscribe to our newsletter or marketing communications, we may send:
- Product updates
- Promotions
- New product announcements
- Special offers
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
6. Cookies
Our website uses cookies and similar technologies to:
- Improve website functionality
- Remember customer preferences
- Analyze website performance
- Personalize user experiences
- Support advertising and remarketing campaigns
You may disable cookies through your browser settings, although some website features may not function properly.
7. Sharing Information
We do not sell your personal information.
We may share information with trusted third parties necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Customer support providers
- Analytics providers
- Marketing and advertising platforms
These service providers are only permitted to use information as necessary to perform their services.
8. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Meet legal and accounting obligations
- Resolve disputes
- Enforce agreements
9. Data Security
We implement reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or storage system can be guaranteed to be 100% secure.
10. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to your personal data
- Correction of inaccurate information
- Deletion of personal information
- Restriction of processing
- Objection to certain processing activities
- Data portability where applicable
To exercise these rights, please contact us at info@veyvita.com.
11. International Data Transfers
Because we serve customers worldwide, your information may be processed and stored in countries outside your country of residence.
By using our website, you consent to such transfers where permitted by law.
12. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of external websites.
Users should review the privacy policies of any third-party services they access.
13. Children's Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
If we become aware that information from a child has been collected, we will take appropriate steps to delete it.
14. Changes To This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Changes will become effective immediately upon publication on this website.
We encourage users to review this page periodically for updates.
15. Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
VeyVita
Operated by KaHo Ecom Limited
Company Registration Number: 67169839
Suite C, Level 7
World Trust Tower
50 Stanley Street
Central, Hong Kong
We aim to respond to all privacy-related inquiries within 24–48 business hours.